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  1. John Elliott Customer Care
  2. RETURNS + EXCHANGES

RETURNS + EXCHANGES

General

  • I am in the Los Angeles area. Can I drop off my return or exchange in person?
  • Can I return or exchange an item that was purchased from another retailer?
  • How do I return an item that was purchased on sale?
  • How do I return an item from my order?

Store Credit

  • When will I receive my store credit?

Exchanges

  • How do I exchange an item for a different size, color, or style?

Refunds

  • When will I receive my refund?
John Elliott Customer Care